Our valued customers
The confidentiality of your information is a very
important issue for Al Baraka Bank Sudan, so we are committed to our customers
and take every care to ensure the confidentiality of their information. While we
consider the information as a cornerstone of our ability to provide high-level
service to you, remain confident our clients is the most important corner.
Therefore, to maintain the confidentiality and integrity of customer
information, and use it only on as you specify, are two of the most important
priorities in Al Baraka Bank Sudan. Hence we promised each client from our
Our valued customers, we will:
Protect any information
provided to us by our customers and in accordance with the strictest standards
of security and confidentiality.
Restrict the size and use of
information to the minimum need to provide high-level services to our customers
including acquainting them with our products and services and other
opportunities available to them, as well as for the management of our business.
Only authorized persons are
allowed, and who are highly trained to manage customer information, the
possibility of access to customer information, note that any employee in
violation of this commitment will be subject to the usual regulatory
accountability in the bank.
No any information
concerning customers will be disclosed to any third party unless we have
informed the customer in advance through data disclosure agreements, or obtained
authorization for this, or it is required to do under the law.
Always maintain the
confidentiality control of our customers' information. However, we may help to
facilitate suitable offers for products and services by some of the prestigious
companies, knowing that we will not allow these companies to retain any
information for Al Baraka Bank Sudan customers except in the case of the
customer clearly express interest in their products or services.
Our customers are informed
by explicit language since the beginning, and then once every year at least how
they can exclude their names from the mailing lists and marketing for those
companies. The customer can call us at any time to remove his name from those
Every time we use a third
party to provide support services to us, we request that party to comply with
our approved standards of confidentiality and let us inspect it and make sure
about its commitment to do so.
We will always evaluate ourselves in order to ensure
full compliance with our standards for the confidentiality of customer
information. We will exercise our activity in a manner that ensures fulfilling
our promise in all of the communities in which we operate.
This section explains our policy regarding any
personal information you may provide to us when you visit our website. Our goal
is to protect your personal information on the internet at the same level to
protect us in all other locations for our dealings with you ... in the branches,
at ATMs and on the phone.
Al Baraka Bank Sudan policy regarding the
confidentiality of internet information use
You can visit this site and
see what products and services we offer and read the reports issued by Al Baraka
Bank Sudan and view career opportunities available, or get a summary of the
latest news about Al Baraka Bank Sudan and other valuable services, and without
asking you to give us any information about yourself.
If you provide us with
personal information about yourself like your address and your phone number or
your fax as well as any essential or identifiable information about you as a
customer at Al Baraka Bank Sudan, we are committed after detection of such
information (inform anyone else about it, or selling or disclosure) to third
parties unless you are notified by it and we will get authorization from you or
to do so by law. We will keep this information as well as your activities and
your dealings according to our stringent usual standards regarding security and
confidentiality of information.
In order to provide you a
better service, and to avoid potential dangers in terms of security and
confidentiality of the information, we sometimes will use what is called a
"cookie", a small piece of information on the web site stored in your browser,
purposes, such as storing your preferences for certain types of information or
to store a password so that you do not need to enter it each time you visit our
site. Most of the information of this kind only lasts for a session or per
visit. And not one of them has anything for anyone to contact you by telephone
or by e-mail or by snail mail. You can adjust in your web browser so that it
tells you when cookies are installed or to prevent installation.